Case Study 2 Essay - 2862 Words

Airline Distribution Systems in 2013: A Case Study Embry-Riddle Aeronautical University Worldwide Abstract Airline distribution systems are undergoing a dramatic change in the way airline tickets are distributed due to the influence of different factors such as new technology, low-cost demands, and the changing needs of travelers. This paper will discuss those factors and discuss Global Distribution Systems (GDS) and what advantages airlines would gain from being in control of ticket distribution. The strengths and weaknesses of such systems will be discussed and a government report will be reviewed throughout. Finally, two websites will be researched as to their successfulness and ease of use for customers. The two airlines for†¦show more content†¦(Koenig, 2011). The justice department has clearly stepped into the mix by investigating claims of monopoly power and anti-trust. Only announcements of such investigations have taken place with no more real information being handed to the public. American and US Airways have both filed lawsuits against the global distribution g iant, Sabre (Koenig, 2011). Sabre was actually created by American Airlines but later spun off as a separate company (Koenig, 2011). American also sued Travelport for using monopoly tactics and burying their flight information (Koenig, 2011). With Travelport accounting for nearly $2.7 billion of American’s ticket sales last year, it is hard to see where the complaint lies yet American is intent of wrongdoing and is asking for government assistance through lawsuits (Koenig, 2011). Government institutions try to protect consumers and smaller companies in tourism by imposing anti-discrimination and anti-trust regulation to ensure that real information is presented and competition levels remain satisfactory (Beatrice, Cezar, amp; Alexandra, 2013). Industry Airlines and independent travel agencies were amongst the first to take advantage of the marketing and sales opportunities the internet provided (Borenstein, amp; Rose, 2013). Airlines saw the internet as a way to bypass the traditional sales channel of travel agents in order to gainShow MoreRelatedCase Study 2 : Scotland6372 Words   |  26 Pages NATIONAL QUALIFICATIONS CURRICULUM SUPPORT Business Management Extended Case Studies (Set 2) [INTERMEDIATE 2] [pic] The Scottish Qualifications Authority regularly reviews the arrangements for National Qualifications. Users of all NQ support materials, whether published by LT Scotland or others, are reminded that it is their responsibility to check that the support materials correspond to the requirements of the current arrangements. 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Finding Out Housing Opportunity For People Living

In this written work I will try to find out housing opportunity for people living in Camden. I will also look at the available policy and resources. While I was doing my community profile research for this particular borough and was looking for any information in connection with drug misuse I find no information or very limited information for statistic about homeless people and people living in poverty in general. This really interested me to go deeply and to find out how this borough is tackling problem with housing and which groups in the society are most affected. Camden is ranked the 15th most deprived borough in London out of 33 Local authorities and 74th most deprived borough in England out of 326 local authorities (London Poverty†¦show more content†¦A private sector rent is high and means it can be hard for residents to secure suitable accommodation. Lower income households may be at greater risk of debt, arrears and potentially homelessness and also more likely to end up in insecure, overcrowded or sub-standard accommodation. There is a correlation between housing tenure and health, with those in social housing experiencing poorer health, as well as faring less well with other determinants of health and wellbeing, such as income and employment. People in Camden can buy or rent properties depend on their social status. Camden council has local policy to tackle housing problem. A future for housing in Camden which presents Camden’s housing strategy 2011-2016.It offers housing advice and options to people in their way of finding home to live. People have opportunity to rent social houses, private property or going into hostels if there isn’t any other solution. However private properties are better and they offer good quality but are much more expensive and only certain people can afford to live in, although the population of Camden is mostly young in working age. The majority of people chose to live in council property which is a cheaper alternative but doesn’t give them the best or dreamed home. However before you are offered a council property people have to apply to housing register and if they cover all requirements then they are entitled to live in social properties. People will be put into the

Contrast and comparison Cousin Kate written by Christina Rossetti and The seduction by Eileen McAuley Essay Example For Students

Contrast and comparison Cousin Kate written by Christina Rossetti and The seduction by Eileen McAuley Essay I am going to compare and contrast two poems , Cousin Kate written by Christina Rossetti and The seduction by Eileen McAuley. I will pick out important bits from each poem and use them to compare and contrast the poems. The first poem Cousin Kate is all about a rejected woman. In the first four verses she wails her personal pain, about her experiences. She has been cast out and now looks back on her past life experiences with remorse. She has been betrayed by someone the one person she trusted the most. She feels dejected and , looking back on her life, she can see how foolish she was , now there is only pain and anguish. In the next two verses she recounts how her cousin Kate attracted her lords attention. Kate was swept into his home as she was years ago. He tempts Kate same way as she was when she was younger and he took interest in her. In the last two verses, She returns to her own feelings, she talks about what she would have done had she been cousin Kates position then ends the poem talking about her one victory, her pride and her shame. The poem The Seduction is also about a rejected women, this is one of the similarities. The Seduction starts off the morning after a party, a man and a woman are walking with each other, the woman is obviously drunk but the man sobriety is questionable, throughout the poem he seems quite sober. Anyhow, the first two verses are set currently, not exactly in real-time, but like a report it recounts the information. The next verse is a proper recount of the past, the night before. For the next five verses , the poem goes on about what happened that day. Over the next page the scene switches to 3 months later ,the woman is pregnant. For the rest of the poem, the feelings of the woman are described onto the paper. Her pain, her anguish, everything she is going through. First I will compare and contrast the content, the poems Cousin Kate and The Seduction are both, to simplify it down to one word about regret. In Cousin Kate the now husbandless woman has a bastard son and many regrets. She wishes she had not done such a stupid thing. In the Seduction, the woman also has a child with no father and looking back on her life has regrets. Each story is set in a different era yet have their distinct similarities, both women are outcasts from society with their bastards, the women in Cousin Kate has a son, whilst the women in The Seduction has one on her way, unless she decides to cancel the birth. The structure of The Seduction is as four lines per verse. It is as an ABCB style rhythm , an example of this is for the first verse, here are the endings for each line, morning, docks, city, blocks. Cousin Kate on the other hand is in a more complicated rhythm, it moves in the order ABCBDBEB, here are the endings for the first verse, maiden, air, mates, fair, out, hair, out, care. As you can see, in both poems there is rhyme, whilst each verse in The Seduction is in 4 short lines, Cousin Kate stretches out into double that with 8 lines per verse. In total The Seduction is much longer than Cousin Kate in terms of lines. It has many more than Cousin Kate. The characters in the poems are different though, in Cousin Kate there are three main character, the woman who is recounting her story, the lord and cousin Kate. In simplistic terms , you could call the lord a devourer of souls. He moves from place to place and chooses a woman every so often to fulfil his needs. He leads them to believe that he loves and cares for them but is really just buying them for his own personal pleasure then dumping them just like an item which is bought then left. .uba3105f6b31ed916dd32974ce867b287 , .uba3105f6b31ed916dd32974ce867b287 .postImageUrl , .uba3105f6b31ed916dd32974ce867b287 .centered-text-area { min-height: 80px; position: relative; } .uba3105f6b31ed916dd32974ce867b287 , .uba3105f6b31ed916dd32974ce867b287:hover , .uba3105f6b31ed916dd32974ce867b287:visited , .uba3105f6b31ed916dd32974ce867b287:active { border:0!important; } .uba3105f6b31ed916dd32974ce867b287 .clearfix:after { content: ""; display: table; clear: both; } .uba3105f6b31ed916dd32974ce867b287 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .uba3105f6b31ed916dd32974ce867b287:active , .uba3105f6b31ed916dd32974ce867b287:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .uba3105f6b31ed916dd32974ce867b287 .centered-text-area { width: 100%; position: relative ; } .uba3105f6b31ed916dd32974ce867b287 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .uba3105f6b31ed916dd32974ce867b287 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .uba3105f6b31ed916dd32974ce867b287 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .uba3105f6b31ed916dd32974ce867b287:hover .ctaButton { background-color: #34495E!important; } .uba3105f6b31ed916dd32974ce867b287 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .uba3105f6b31ed916dd32974ce867b287 .uba3105f6b31ed916dd32974ce867b287-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .uba3105f6b31ed916dd32974ce867b287:after { content: ""; display: block; clear: both; } READ: The Wild Honeysuckle Poetry Analysis EssayIn The Seduction , the characters are somewhat similar, the only difference is that there is no other women, the women in this poem is left alone but we hear no more of the man, he leaves as mysteriously as he entered. We hear no more information about him or another women. A distinct similarity between the two would be that both the remorseful women were each fed a kind of drug from their partner who supposedly loved them. In the Seduction it was obviously the alcohol, she woman got too drunk to distinguish anything properly. She giggled, drunk and nervous, and he muttered little slag. In Cousin Kate, it is less obvious and is over a long period of time, the drug administered to her by the lord is money, greed sprouts forth and the other thoughts are clouded or blanked out. He lured me to his palace home-Woes me for joy thereof-To lead a shameless shameful life, As well as there are similarities , there are also differences, in The Seduction , nothing is known about the father, he does not know that he is the father of a child and the woman will most likely never hear from him ever again. It could be counted as a one-night-stand gone wrong. In Cousin Kate, the woman knows the father, the father knows she has a child but he cannot claim it. Cousin Kate has so far not given birth and is not pregnant with any children Yet Ive a gift you have not got , And seem not like to get:. So at the end of the poem there is a hint of vengeance because she knows she has the only male heir to the lords land and cousin Kate who is now with the Lord has so far not bore any children and shows no sign of it. You father would give lands for one to wear his coronet. This is counted as a similarity and also as a difference, there is a strong theme of broken promises in both poems but they are distinctly different. In the Seduction , the woman believed that everything she read in her magazines would come true to her once she found her supposed true love. However not everything turned out it should have, and in a fit of rage tore up her magazines to little pieces which told her lies which did not come true. She grew up believing that everything would be fine and her life would be fantastic once she found her true love. But everything is not always as it should be. The man she met, gave her a night of fun and supposed true love then left her . But not without leaving his mark on her. She did not realise something like this could ever happen to her and lets her anger out on the magazines which never mentioned anything about what happens if it goes wrong, what about the bad things, they mentioned what could happen and now she is paying the price. Now, with a softly rounded belly, she was sickened every morning , by stupid stupid promises , only tacitly made. Finally for similarities, both have children of a mistake in their life , for Cousin Kate, moving in with the Lord and being cast out for better woman later on, and for The Seduction, that one night where everything was going great until later she realised just what a big mistake it was. In both poems the men treat their women like playthings , was this because of the time? Or is it in mens nature? I believe that now, men are much more cautious when with women, after the womans rights acts passing and constant additions other acts, there is now a much lower chance of younger pregnancies. In both stories however, the women are both afraid of what society thinks of them, they are conscious of others feelings about them and wish it could all go away. Cousin Kate was written by Christina Rossetti to show the weaknesses in the Victorian society. Victorians based almost their entire structure upon class and this greatly affected peoples living and rating of each other. .u27a24325522485d53832e65b564abc53 , .u27a24325522485d53832e65b564abc53 .postImageUrl , .u27a24325522485d53832e65b564abc53 .centered-text-area { min-height: 80px; position: relative; } .u27a24325522485d53832e65b564abc53 , .u27a24325522485d53832e65b564abc53:hover , .u27a24325522485d53832e65b564abc53:visited , .u27a24325522485d53832e65b564abc53:active { border:0!important; } .u27a24325522485d53832e65b564abc53 .clearfix:after { content: ""; display: table; clear: both; } .u27a24325522485d53832e65b564abc53 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u27a24325522485d53832e65b564abc53:active , .u27a24325522485d53832e65b564abc53:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u27a24325522485d53832e65b564abc53 .centered-text-area { width: 100%; position: relative ; } .u27a24325522485d53832e65b564abc53 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u27a24325522485d53832e65b564abc53 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u27a24325522485d53832e65b564abc53 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u27a24325522485d53832e65b564abc53:hover .ctaButton { background-color: #34495E!important; } .u27a24325522485d53832e65b564abc53 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u27a24325522485d53832e65b564abc53 .u27a24325522485d53832e65b564abc53-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u27a24325522485d53832e65b564abc53:after { content: ""; display: block; clear: both; } READ: A Pastiche continuing from Part I of Franz Kafka's Metamorphosis EssayBastard children were treated very unfairly and were looked down upon like the dregs of society , the men were never blamed for any of this and moved on no matter how many women they took into bed with them. Women however were treated as whores as soon as see had slept with someone other than their husband. I believe that this is marginally the same with The Seduction, however in this case it is more about age that counts. The younger the age you are now, the more looked down upon you become . It is no longer about class, but age that counts, slowly I believe that this is changing but it will take a whil e.

s Wine Indusrty

AMERICA’S WINE INDUSTRY: A GLOBAL SUCCESS J. EDWIN DIETEL After scarcely a generation, the US wine industry is challenging centuries-old European wineries America’s winemakers, most of whom are relative newcomers to the industry, are making superior wines and reaping global acclaim. In a single generation, and at a time when many US industries can no longer claim to be world leaders, the US wine industry’s global success is a fascinating story of entrepreneurial vision and savvy marketing. It remains to be seen whether the American industry has reached its peak, or if new innovations, new competition, and new markets will make the future rosy for US vintners. In terms of worldwide recognition and success, individual American wineries have made their mark only in the last 50-odd years. American experiments with wine-making for the past 200 years- including considerable efforts by Thomas Jefferson to replicate French grape-growing techniques at Monticello- had proved commercially unsuccessful. Not until the end of Prohibition in 1933 did the American wine industry take off on a large scale. America has now become the fourth largest producer in the world behind Italy, France, and Spain. US wine exports in 1999 were up almost threefold over 1990 levels, totaling 74 million gallons ($540 million). Quantity of production is but one measure of success of the industry. American wine producers also have become widely known for the quality of their products. The single event that brought global recognition to the American wine industry occurred in Paris in 1976. There, in a celebrated blind tasting by nine French wine experts, American Chardonnays were compared to their celebrated French counterparts, white Burgundies, while American Cabernet Sauvignons were compared to the prestigious French first-growth red Bordeaux. The American wi... 's Wine Indusrty Free Essays on America\'s Wine Indusrty AMERICA’S WINE INDUSTRY: A GLOBAL SUCCESS J. EDWIN DIETEL After scarcely a generation, the US wine industry is challenging centuries-old European wineries America’s winemakers, most of whom are relative newcomers to the industry, are making superior wines and reaping global acclaim. In a single generation, and at a time when many US industries can no longer claim to be world leaders, the US wine industry’s global success is a fascinating story of entrepreneurial vision and savvy marketing. It remains to be seen whether the American industry has reached its peak, or if new innovations, new competition, and new markets will make the future rosy for US vintners. In terms of worldwide recognition and success, individual American wineries have made their mark only in the last 50-odd years. American experiments with wine-making for the past 200 years- including considerable efforts by Thomas Jefferson to replicate French grape-growing techniques at Monticello- had proved commercially unsuccessful. Not until the end of Prohibition in 1933 did the American wine industry take off on a large scale. America has now become the fourth largest producer in the world behind Italy, France, and Spain. US wine exports in 1999 were up almost threefold over 1990 levels, totaling 74 million gallons ($540 million). Quantity of production is but one measure of success of the industry. American wine producers also have become widely known for the quality of their products. The single event that brought global recognition to the American wine industry occurred in Paris in 1976. There, in a celebrated blind tasting by nine French wine experts, American Chardonnays were compared to their celebrated French counterparts, white Burgundies, while American Cabernet Sauvignons were compared to the prestigious French first-growth red Bordeaux. The American wi...

Dhl Stakeholders in Conjuction with Marks and Spencer Essay Example

Dhl Stakeholders in Conjuction with Marks and Spencer Essay Example Dhl Stakeholders in Conjuction with Marks and Spencer Essay Dhl Stakeholders in Conjuction with Marks and Spencer Essay From three employees in 969 to 300,000 in 2008, the approach dedication has remained the same, our success has always been based around delivering excellent service for our customers. Never complacent, DEL has become a brand acknowledged for personal commitment proactive solutions local strength. At the heart of its success are its employees who focus on the customers needs provide Individually customized solutions. Corporate citizenship is an integral part of our companys ethos our approach to It strongly supports the DEL vision, mission values. It Is also aligned with the sustainability strategy of our company, Deutsche Post World Net. Our DEL mission Is that DEL enhances the business of our customers by offering the highest quality express logistics solutions based on strong local expertise combined with the most extensive global network presence. DEL attracts develops retains exceptional people by creating a truly global working environment placing value on our multicultural heritage. DEL delivers above-average returns by providing superior quality solutions at all levels of the business processes. DEL is responsible corporate citizens in all countries in which we operate taking into account the social environmental needs of our employees, local communities and the public. Our vision at DEL Is that Customers trust DEL as the preferred global express logistics partner, leading the Industry in terms of quality, profitability market share Also from our current work, there are signals that our customers particularly theses that are global brands have Increasingly rigorous expectations of their suppliers In terms of their ethical, social environmental performance. DEL also deliver seven corporate values, with corporate citizenship being an integral part of todays business oral. Nowadays a companys success is considered not just in commercial terms. It is also Judged on the impact it has on the people it touches, the places where it operates on its ethics. Because of the nature of corporate citizenship its reach into the breath depth of an organization. Our work also supports the other Group Corporate Values, which are; To deliver excellent quality To make our customers successful To foster openness To act according to clear priorities To act In an entrepreneurial way. To act with integrity externally 10 accept social responsibilities Our core values let us know reputation is everything that is takes years to build must be protected enhanced, It is part of fulfilling our customers expectations of us. It shows our largest customers demand proof that our commitment to corporate citizenship is equal to theirs. It shows that the management is switched on prepared for the future, in front of any task. They are a challenge a guide for us; they accompany our process of development develop along with us. The code of conduct arises from these values is oriented on such international conventions deadlines as those of the universal declaration of human rights. Stakeholders are groups of people who have an interest in a business organization and at DEL we have a wide range of stakeholders both internal external. As part of our approach to corporate citizenship, we believe that it is vital that we identify our stakeholders either consult them or establish a dialogue with them to understand their key concerns this will help us shape our future activities to be sensitive to the impact that they have. Engaging our stakeholders allows us to gather input ideas, improve decision aging, gain an understanding of the different viewpoints, anticipate manage conflict, strengthen relationships enhance corporate reputation. In DEL our stakeholders are: Our customers, an external stakeholder who has a use the services provided by DEL, has an interest of them to deliver quality. Our shareholders, an internal stakeholder who holds shares within DEL, they have an interest in the profit, performance of DEL. Our business partners, an external stakeholder our business partners are our big customers which involve the likes of Amazon, EBay, Avon. Local communities, an external stakeholder whos interest revolves around Job opportunities and environmental issues. Suppliers, an in internal stakeholder, the relationships we forge with our supplier partners are key to our teams agility, integrity and competitiveness, and our ability to meet our customers needs. Financial institutions, an external stakeholder, our aim is to meet the current and future needs of our financial customers through careful customization of our global distribution and e- Commerce capabilities. Media, an external stakeholder, the media is one of Dells ways of communication about the company. Whether it is advertising, press conferences or company information. Nation local governments, an external stakeholder who have an interest in the company about taxation, VAT and legislation. We use our stakeholders to be guided by their views concerns by engaging with our stakeholders we make better decisions find better solutions. Stakeholders at DEL have different views on why their stakeholders, at this company for example shareholders would have more of an interest to maximize profit of the company also the value of shares. While employees have an interest to improve heir salaries the security of their Job. At DEL our stakeholders main objectives is to see customer excellence delivered to the best of our ability to enable our stakeholders to grow and grow. Because at DEL we Just dont listen to our stakeholders, we are guided by their views concerns. By engaging with stakeholders we make netter echelons Tina netter solutions, wanly makes our stakeholders objectives clear, for DEL to grow and succeed. With our warehouse working in conjunction with Marks Spencer we work in two different departments. We have boxed warehouse operatives hanging warehouse operatives. Boxed operatives are responsible for receiving, put away picking of all home wear items in Marks Spencer. While hanging operatives are responsible or the receiving, put away picking of clothing items supplied by Marks Spencer. Above the boxed hanging warehouse operatives are the boxed hanging team leaders. They are responsible for the overseeing of the boxed hanging operatives to insure all objectives handed out by managers our carried out that all operatives are allocated over the warehouse. After the boxed hanging team leaders we have the boxed hanging section managers. If any warehouse operatives have any queries they report to section manager who also ensure health safety is at its standard in their department. They are also a stand in manager for shift manager. Next in the organization chart is the shift manager who is in charge of their shift when dealing with staff who need shift changes, holidays, also ensuring targets set by Marks Spencer are met that all work hours spread sheets are checked confirmed. Each shift has its own warehouse. The warehouse manager is to manage the day to day operations of the warehouse, also manage the team leaders, and ensure the distraction achievement of the companys obligation to its customers, contractual and other. They are to ensure a successful operation, probability, productivity, quality people management. The warehouse Manager then reports to the operations manager who also works along side the finance manager as planning manager. The operations manager ensures confirms that all operations are on going, executing against customer requirements, operational performance. He reports to the general manager who works alongside DEL Marks Spencer about the functioning of the warehouse to maximize the weekly, monthly and annual reference of the site. Our warehouse also works with an HER department which starts off with our HER manager, who would be in charge of the HER department also deal with disciplinary hearings. HER then breaks down into a training department also stays with HER into an HER officer. The HER officer deals with holidays from operatives, also problems with peoples pay packages are responsible for the recruitment selection. The training officer is in charge for setting up the training programs, whether it is new health safety or new operations that come into place. Training assistants are brought in from the shop lord to pass on their experience to new employees to employees who need further training. An HER administrator is responsible to the HER officer is responsible for all administrative duties within the HER department. HER assistants are also brought in off the floor to help with employees who have enquires with holidays or unlooses enquiry AT work mourn. As any large company does we also have a financial manager who is in charge of all the financial matters of the warehouse such as new equipment and uniforms must ensure and work within a set budget. The planning manager is in charge of planning he warehouse layout of any improvements needed. Our warehouse also has an inventory manager assistants who are in charge of office materials also do quality control checks on staff who receive stock into the warehouse, to make sure it hasnt been under or over received, to understand Dells stock loss contractual liability and ensure any potential risk is effectively mitigated. They also do stock counts on stock to make sure all is correct on the system. The finance manager also works along fiance © administrator finance assistants they provide paper work set up of charts for the general manager. For organization chart see Appendix 0. 1) In my organization our management starts off with the General Manager whose role in the warehouse is to maximize the weekly, monthly annual performance of the warehouse by providing leadership and also focusing on customer requirements who in our case is Marks Spencer. The manager is also responsible for having the warehouse running in an effective operational performance that ensures targets are met. They should also ensure their work force is motivated with the will to drive on success, they must also ensure succession planning making DEL a great place to org. They should also be aware of the contribution of the company to the commercial environment, taking responsibility for attracting new additional business. (For General Manager Job role see Appendix 0. ) Next in line to General Manger is Operations Manager, whose purpose is to maximize the performance of the operation by directing the daily, weekly monthly activities also provide leadership within the workplace motivation to other workers. The Operations Manager also organisms the workforce but mainly executing against customer requirements Marks Spencer operational performance making DEL a read place to work. They our also responsible for all operations in boxed hanging departments m aking sure all targets are being met. (For Operations Manager Job role see Appendix 0. ) Next in the operational role comes team leader which is a supervisory role. Their role is to assign work schedules to ensure that team members are trained in warehouse processes. They must also monitor their progress by carrying out productivity accuracy checks allocation of warehouse operatives. They also have to carry out warehouse operative duties if the warehouse has more work than planned. It is also their duty to report any breaches of health safety regulations incidents / accidents to Management / health safety officer. Team leaders are also assigned additional duties by management. For Team Leader Job role see Appendix 0. 4) (For Management structure see Appendix u In my organization middle managers play a key role within their shift. They are measured against their general responsibilities. General responsibilities of our section managers are to deliver our basic team management w hich is ensuring staff know what is required of them. They must plan, manage adjust staffing levels to et operational requirements- this is making sure staff are allocated to right places in the warehouse by working long side team leader. They are to ensure a safe, secure, clean fair work environment for team members. This involves working along with the health safety officer, ensuring that the department is complying with health safety standards. They are also to deliver team member performance reviews, this is informing staff about their work rate what level it is sitting at They must also facilitate effective communication ensuring that all staff are given clear instructions on what is required of them. At times they are to manage all disciplinary grievance issues in line with H. R policy. This will involve briefing staff on their disciplinary hearings letting them know what action is being taken. Other middle management responsibilities include: Ensuring compliance to standard operating procedures, this is ensuring all operations are being run at an above average standard and that reasonable quality is being produced. Ensuring company policies are communicated, applied enforced, this is making sure all staff are clear on the warehouse rules guidelines that they are followed in the right manner. They must work in collaboration with other DEL sites to maximize efficiencies best practice, this will involve communicating other DEL warehouses on ideas that might improve the work force They must also organism lead the focus on improved productivity levels. When an effective plan has been completed, such as easier work layout allocation to enable it to staff maintain it. For section managers to have successful objectives they are to have key relationships with: Team members General Manager Operations Manager Supervisors Team leader Customer representatives Vendors While carrying out their work duties they must have a strong focus. Squired to focus on: Direction of work Development execution of the shift / daily / weekly plans Workload planning, staffing, volume Resource deployment They are service performance Customer / vendor visits Management Style (For Middle Manager Job role see Appendix 0. 6) In my organization our managers would be categorized as an autocratic leader. T his is because in my company all orders are given by the customer Marks Spencer must be set out to provide results for objectives that have been set. Mangers fall under this category for giving out all policies, making decisions insuring all objectives are completed. It also means that staff are being used in their preferred job roles that they are known for. In my organization there is a wide range of communication used, but depending on what role you have in the warehouse, communication can be limited. For the likes of General Manager, H. R Manager, Operations Manager, Warehouse Manager, Shift Managers Section Managers their main source of communication would be email with DEL Marks Spencer also with each other, which comes in useful when communicating using data such as charts spreadsheets. The warehouse has an internal telephone system, which has a number of telephones points which staff can use to contact management team leaders. Before the start of a shift the main method of communication used of staff would be by having a Daily Team Brief (For Team Brief see Appendix 0. 7) this is when management displays all information on page it is explained out by team leader. The team brief gives such information as how many items are to be picked out for stores, also how the overall productivity is standing. It gives information on the days events e. . Number of lorries arriving into the warehouse for off loading. Health safety information is also given for staff to be reminded of. An Any other business section is also given which sets reminders for staff about any wrong doings that can lead to disciplinary action, also of new Job opportunities, having no mobile phones inside warehouse. Other ways of communication around the warehouse would be the use of notice boards such as union news. The board would display when the next meeting would be how past meetings went. The H. R notice board tells people of sickness news available weeks to book off for holidays. Recently our warehouse has started its own newsletter. The newsletter gives staff information on how Marks Spencer stores are doing, how figures our standing in the warehouse, movements that are happening in the warehouse, also Job opportunities that are available. When it comes to my organization communicating with colleagues outside the warehouse such as Marks Spencer DEL, most of this is done by email telephone. Around every three months Marks Spencer DEL representatives from Ireland headquarters visit the warehouse to see how performance is going, it gives management an opportunity to communicate face to face for a better understanding. Out of these types of communication our best form of communication would be out team brief. This would be our form of communication that works well with us Decease all star our present. I newer Is vernal communication wanly means star can understand clearly what they need to know. Staff are also able to ask questions themselves get any points they would like across with mostly instant replies. It also means that all staff is getting the same message given to each other so that theres no confusion between them When Marks Spences visit a number of questions are answered on the spot, questions such as Job security, upcoming events new Jobs. Our news letter gives employees management opportunity to communicate with staff on all shifts which works out well for the likes of night shift workers who are in on non- operational hours of work. Notice boards can sometimes give staff useful information such as available holiday hours, but these boards are at times not kept up to date which means staff dont get the right information needed. At times in my organization all staff arent given the information in full which can cause confusion among workers, this would be workers that work on core day hours arent involved in a team brief. Also Information is also given that is irrelevant to staff for their duties egg information from other departments. Other barriers with my organization would be when Marks Spencer demand stock each day while DEL prefer to send out full lorries as it is more efficient. With my our organization having such a large complex it can sometimes be difficult getting in touch with a member of staff. Ways we can overcome my organization not giving out staff information is give them a quick brief when they start despite their start time, When giving staff information they are given the information they need require for there working ay. With Marks Spencer becoming a fuel efficient company with DEL they have made a number of the small stores reduce their orders from day to day to two times a week, which means DEL can send out lorries with more loads saving on CO emissions due to less traveling involved. Our complex was a Tanana audio system installed over the speaker system meaning a member of of staff can be called out to meet in a certain destination to communicate face to face. Interpersonal relationships in my organization involve communication with a number of people we employ from Eastern Europe who arent fluent on English.

Important Aspect Of Macro Economics Essay Example | Topics and Well Written Essays - 1250 words

Important Aspect Of Macro Economics - Essay Example The two papers selected for this essay are â€Å"Unemployment rises in every state† by â€Å"Conor Dougherty† which was published in Wall Street Journal in 2009, and â€Å"Who loses fro unemployment† by William Darity, Jr. and this paper was published in Journal of Economic issues in 1999. Both these articles talk about unemployment, and that is how these are related to study of macro economics. The purpose of this paper is to provide an insight over macro economic issues being discussed in these two articles. Analysis: Dougherty (2009) has discussed the existing situation of increased unemployment rates in the United States. As per the reports of Labor Department, recession of macroeconomic nature has hit all industries by now. Industries like housing and manufacturing have lost more jobs. West and Midwest of the United States has shown a steep decline in number of jobs being available in open market. In the northeastern states too, unemployment figures are grow ing steeply. As per the article, United States lost two million jobs from September 2008 to December 2008. The unemployment rate in 2008 December was 7.2% for the nation, but earlier on, the financial jobs were secure which are now losing ground like all other industries. Miami, Phoenix, Los Angeles and Las Vegas have experienced a decline in job opportunities available at an alarming rate. South Carolina and Indiana have seen a sharp rise in unemployment rate. Also, the states of Michigan and Rhode Island crossed 10% mark, which is the highest and the worst in the country. The paper in general is written in a way which is easily understandable for general readers. Dougherty (2009) has taken help from figures, facts and statistics to prove his point. He has clearly made his point that unemployment is on the rise in whole United States, and it is happening at an alarming rate. He is also given due importance to the policies current government of Mr. Barrack Obama is following. The pa per is very much narrative in style. It has explained the existing situation and has pointed it out that it is a serious situation. Neither the causes nor the effects of this situation have been discussed in this paper. Looking at the population of America, it has grown steadily over past few decades. With a population growth rate of 0.963% (July 2011 estimate) a clear majority of American population is in the age where they need jobs. Source: https://www.cia.gov/library/publications/the-world-factbook/geos/us.html The above mentioned graph shows that most of the U.S. population is in the age group of 15-64 thus a clear majority of American population is ready to work, but unemployment has become a serious problem for them. Rates of unemployment have increased steadily over past few years. This has its own impacts over American population. Source: https://www.cia.gov/library/publications/the-world-factbook/geos/us.html The other paper under discussion here discusses the impacts of u nemployment. Darity (1999) has opened his paper with a discussion about laborers who have highly irregular employment and he has discussed them from the point of view of Carl Marx as presented by him in 1967. Marx has discussed this population as surplus. The three categories of this unemployed surplus population include those who are able to work and who want to work and are actively seeking employment. The second category includes pauper children and orphans and then third category are those people who are not fit for

Key Strategies Essay Example | Topics and Well Written Essays - 1000 words

Key Strategies - Essay Example The simple logic supporting the need for ethical guidelines is that actions in business are the result of decisions by human beings, and human beings tend to seek justification for their actions beyond the rule of value for money. As Hill writes, "top management determines quality priorities, establishes the systems of quality, management and the procedures to be followed, provides resources and leads by example" (Hill 1991, 23). The quality guidelines are crucial to ensure that the service is provided using a consistent process which is described in the quality documents. ISO standards followed by Canbide provide a standard of quality assurance for firms only involved in final inspection and testing of products. Firms using this standard are basically performing the inspection function of the product that would normally be done by the customer when the product is received. For Canbide, Total Quality Management is a strategic approach to quality which permeates the entire organizatio n (Slack 2003). Basic behavioral science principles and practices are the foundation of excellence through quality programs. The rational for these programs is to motivate workers and increase service quality, e.g. providing clear objectives, participation in decision-making and positive feedback on performance, are established principles which have widespread use in different applications. Thus, the development of these programs demonstrates a sensible application of established theories in a relatively new field. Within CERG, quality control during the process should involve the use of control charts, which will be discussed in some detail shortly. The number and location of inspections should reflect both the probability of faults or defectives occurring and the consequences of such occurrences, as well as the cost of conducting inspection. Frequently, technical considerations determine the position and number of inspection operations, but nevertheless, within certain limitations, operations management is usually able to design the inspection procedure (Eboch, 1998). Having looked at the way in which customer relationship management and employee relationship management (ERM) has evolved, it is clear that there is a role assumed by people responsible for projects at various stages of development, connected with business units, as part of defining and producing a project plan. ERM involved in the business to the point at which the project manager and the team take over responsibility for the implementation phases leading to the hand-over of the finished project. Taking into account the nature of CERG, output and process quality control will be integral part of TQM. Inspection of items between operations should be undertaken, not only to ensure that faulty or defective items do not proceed to the subsequent operations, but also in order to predict when the process is likely to produce defective items so that necessary preventive adjustments can be made. Well-defined procedures should be established for the selection